Privacy policy

Section 01

Personal Information We Collect or Process

"Personal information" generally means information that identifies, relates to, describes, or can reasonably be linked to an individual. It does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with us, we may collect or process the following categories of information:

• Contact and business information, such as your name, business or organization name, job title, email address, telephone number, business location, and website address.
• Inquiry and project information, such as the Services you are interested in, your marketing objectives, advertising or analytics needs, approximate budgets, business goals, project requirements, and other information you choose to provide when contacting us or requesting a consultation.
• Client and administrative information, such as billing information, invoice records, payment status, service history, agreements, and other information necessary to establish or manage a client relationship. Our website is not currently used as an online retail checkout, and we do not use the website to sell or ship physical products.
• Marketing and platform information, when necessary to provide Services to a client, such as information associated with advertising, analytics, website, social media, or other marketing platforms to which the client authorizes us to have access. This may include campaign information, configuration information, performance data, and related business data.
• Communications with us, including information contained in emails, consultation requests, contact forms, telephone conversations, support inquiries, or other communications.
• Device and technical information, including browser type, device type, operating system, IP address, network information, cookie identifiers, and similar technical information.
• Website usage information, including pages viewed, referring pages, links clicked, time spent on the website, interactions with website features, and similar information regarding how visitors use the website.
• Marketing preferences, including whether you have requested or consented to receive particular marketing or promotional communications.

Please do not submit passwords, Social Security numbers, complete payment-card information, health information, or other highly sensitive information through general website forms or ordinary email unless specifically requested through an appropriate secure method.

Section 02

Sources of Personal Information

We may collect personal information:

• Directly from you, such as when you submit a contact or consultation form, communicate with us by email or telephone, request information, enter into an agreement with us, or otherwise provide information to us.
• Automatically through the website, including through cookies, pixels, analytics technologies, server logs, and similar technologies.
• From service providers, including Shopify and providers that assist with website hosting, communications, analytics, security, marketing, scheduling, cloud storage, invoicing, or other business functions.
• From platforms or accounts you authorize us to access, when we are providing professional Services on your behalf.
• From business partners or other third parties, where permitted by law or where you have directed or authorized the disclosure.

Section 03

How We Use Personal Information

We may use personal information for the following purposes:

Responding to Inquiries and Providing Services

We may use your information to:

• Respond to questions, consultation requests, and other communications.
• Determine whether our Services are appropriate for your business.
• Prepare proposals, estimates, recommendations, or service agreements.
• Establish and maintain a client relationship.
• Perform contracted marketing, advertising, analytics, consulting, or related Services.
• Provide client support and communicate regarding ongoing work.
• Manage billing, invoices, records, and other administrative aspects of our business relationship.

Operating and Improving Our Website

We may use information to operate, maintain, troubleshoot, secure, analyze, and improve our website and Services.

This may include analyzing how visitors arrive at the website, how they navigate the website, which content or Services receive interest, and how our website and marketing efforts perform.

Marketing and Advertising

We may use personal information to market our Services, communicate with prospective or existing clients, measure the effectiveness of our marketing, and, where permitted, display or measure advertising.

Marketing activities may involve cookies, pixels, analytics services, advertising platforms, or similar technologies.

Where required by law, we will obtain appropriate consent before using personal information for certain marketing activities.

Security and Fraud Prevention

We may use information to protect our website, systems, business, clients, and users; detect or investigate suspicious, fraudulent, malicious, or unlawful activity; prevent abuse; and maintain the security and integrity of our Services.

Legal and Business Purposes

We may use information as reasonably necessary to:

• Comply with applicable laws, regulations, court orders, subpoenas, or other valid legal processes.
• Protect or enforce our legal rights, agreements, and policies.
• Establish, exercise, or defend legal claims.
• Maintain appropriate business, tax, accounting, and administrative records.
• Protect the rights, safety, property, and security of Maroon's Digital Engagement Services, our clients, website visitors, or others.

Section 04

Cookies, Analytics, and Similar Technologies

Our website and service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used to:

• Enable essential website functionality.
• Maintain website security.
• Remember preferences and privacy choices.
• Understand how visitors use the website.
• Measure website traffic and performance.
• Evaluate the effectiveness of marketing and advertising.
• Support advertising and marketing activities where applicable.

Google Analytics and Google Signals

We use Google Analytics, a service provided by Google, to understand how visitors interact with our website, measure traffic and performance, evaluate marketing effectiveness, and improve our website and Services. Google Analytics may collect or process information such as website interactions, device and browser information, referring sources, approximate location information, cookie identifiers, and similar technical information.

We use Google signals. For consenting visitors who are signed in to their Google Accounts and have Ads Personalization enabled, Google may associate website usage data with information from their Google Accounts. This may provide us with aggregated demographics, interests, and cross-device behavioral reporting. Google does not provide us with the identities of individual signed-in users through these aggregated reports.

In connection with these measurement and advertising features, we and Google may use first-party cookies or identifiers associated with this website, including Google Analytics cookies, together with Google advertising cookies or other Google identifiers. These technologies may support Google signals, demographics and interests reporting, advertising measurement, and related Google Analytics Advertising Features.

Your Cookie and Advertising Choices

Where required by law, we request consent before using non-essential analytics or marketing cookies or before collecting, sharing, or using personal data for ads personalization. Visitors who receive our cookie banner may accept, decline, or manage specific cookie categories and may later change their available preferences.

You can learn more about how Google processes personal information received from websites and services through Google's Business Data Responsibility page.

You may manage Google's use of information for ads personalization through Google My Ad Center. You may also prevent your website activity from being made available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Additional choices may be available through our Data Sharing Opt-Out page.

Browser settings may also allow you to restrict or delete cookies, although doing so may affect certain website functions.

Microsoft Clarity

We use Microsoft Clarity, a service provided by Microsoft, to understand how visitors interact with our website through behavioral metrics, heatmaps, and session recordings. Clarity may collect or process information such as pages viewed, clicks, scrolling behavior, navigation patterns, device and browser information, approximate location information, cookie identifiers, and similar technical or usage information.

We use this information to evaluate website performance, identify usability issues, understand how visitors engage with website content and features, and improve our website and Services. Microsoft may collect or process this information through cookies and other tracking technologies in accordance with the Microsoft Privacy Statement.

Where required by law, Clarity receives and respects available consent signals before using non-essential analytics cookies. Visitors who receive our cookie banner may manage their analytics-cookie preferences through that banner.

Section 05

How We Disclose Personal Information

We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy, including:

Shopify

Our website is hosted by Shopify. Shopify processes certain information about visitors' access to and use of the website in order to provide its platform and related services.

Service Providers

We may provide information to companies that perform services on our behalf, such as providers of:

• Website hosting and infrastructure.
• Email and communications.
• Contact forms and customer relationship management.
• Analytics and performance measurement.
• Advertising and marketing technology.
• Scheduling.
• Cloud storage.
• Security and fraud prevention.
• Accounting and invoicing.
• Payment processing, when applicable.

These providers may process personal information as necessary to perform services for us.

Client-Authorized Platforms

When providing Services to a client, information may be processed through advertising, analytics, website, social media, or other platforms that the client has authorized us to access or use.

Those platforms process information according to their own terms and privacy policies.

Advertising and Marketing Partners

We may disclose limited information to advertising, analytics, or marketing providers in connection with measuring or promoting our Services.

We do not sell personal information in exchange for money. However, certain disclosures involving advertising or analytics technologies may be considered a "sale," "sharing," or use for "targeted advertising" under some privacy laws.

Where applicable, you may use our Data Sharing Opt-Out page to exercise available opt-out rights.

Legal and Professional Purposes

We may disclose information to attorneys, accountants, insurers, consultants, government authorities, courts, law enforcement, or other parties when reasonably necessary to comply with law, protect legal rights, respond to valid legal process, or obtain professional advice.

Business Transactions

Information may be disclosed or transferred as part of an actual or proposed merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, subject to applicable law.

Section 06

Relationship With Shopify

The website is hosted by Shopify, which collects and processes certain personal information relating to access to and use of the website in order to operate, secure, and improve its services.

Information submitted through the website may therefore be transmitted to and processed by Shopify and Shopify service providers, including in countries other than the country in which you reside.

Shopify Network Intelligence is enabled for our website. Shopify may process information obtained through your interactions with our website together with information from your interactions with Shopify or other merchants in order to provide enhanced services. These services may support more customized experiences, more relevant advertising, and improved understanding of how visitors interact with our website and advertising.

Information may be shared with Shopify and other third parties that may be located in countries other than the country in which you reside in order to provide these services.

For processing performed independently by Shopify, Shopify is responsible for its own privacy practices.

You can learn more through Shopify's Consumer Privacy Policy and Privacy Portal.

Section 07

Data Sharing and Targeted Advertising Choices

Depending on where you live, applicable privacy laws may provide you with the ability to opt out of certain uses or disclosures of personal information for targeted advertising, cross-context behavioral advertising, "sale," or "sharing."

Where available, you may submit such a request through our Data Sharing Opt-Out page.

Section 08

Browser Privacy Signals

Our website recognizes Global Privacy Control (GPC) signals where required by applicable law. When a GPC signal is detected, Shopify treats it as a request to opt out of data sale or sharing or targeted advertising for visitors in regions where our Data Sharing Opt-Out page is available.

Some browsers also offer a traditional "Do Not Track" (DNT) setting. Because there is not currently a uniform industry standard for responding to DNT signals, our website does not respond to DNT signals unless otherwise required by applicable law. This does not affect our response to GPC signals as described above.

Third-party analytics, advertising, and marketing providers may collect information about your online activities over time and across different websites or online services when their technologies are used on our website, subject to your available privacy choices and applicable law.

Section 09

Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties.

We do not control the privacy, security, content, or data-processing practices of those third parties. If you follow a link to another website or service, you should review that third party's privacy policy and other applicable terms.

The presence of a third-party link on our website does not necessarily constitute an endorsement of that third party or its practices.

Section 10

Children's Privacy

Our website and Services are intended for businesses and adults seeking professional services and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.

Section 11

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.

For that reason, you should avoid sending confidential credentials or highly sensitive personal information through ordinary email or unsecured website communications.

Section 12

Retention of Personal Information

We retain personal information for only as long as reasonably necessary for the purposes for which it was collected or as otherwise permitted or required by law.

The appropriate retention period may depend on factors such as:

• Whether you are a prospective, current, or former client.
• Whether information is necessary to provide or document Services.
• Contractual requirements.
• Accounting, tax, or legal obligations.
• Security or fraud-prevention needs.
• The need to resolve disputes or enforce agreements.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with our practices and applicable law.

Section 13

Your Privacy Rights and Choices

Depending on where you live and the applicable law, you may have certain rights regarding your personal information. These may include:

• Right to Access or Know: You may have the right to request information regarding the personal information we maintain about you.
• Right to Delete: You may have the right to request deletion of certain personal information.
• Right to Correct: You may have the right to request correction of inaccurate personal information.
• Right to Portability: You may have the right to obtain certain personal information in a portable format.
• Right to Opt Out: You may have the right to opt out of certain sales, sharing, targeted advertising, or similar processing of personal information.
• Right to Restrict or Object: In certain jurisdictions, you may have the right to restrict or object to particular types of processing.
• Right to Withdraw Consent: Where processing is based on your consent, you may have the right to withdraw that consent.

These rights are not absolute and may be subject to exceptions or verification requirements under applicable law.

To submit a privacy rights request concerning information controlled by Maroon's Digital Engagement Services, email m.digitalengagementservices@gmail.com and describe the right you wish to exercise. Requests concerning Shopify's independent processing may be submitted through Shopify's Privacy Portal.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

We may need to verify your identity before processing certain requests. Where permitted by law, an authorized agent may also submit a request on your behalf, subject to appropriate verification of the agent's authority.

Section 14

Marketing Communications

If you receive promotional email communications from us, you may unsubscribe at any time using the unsubscribe mechanism provided in the communication or by contacting us.

Even if you unsubscribe from promotional communications, we may continue sending non-promotional communications reasonably necessary to respond to your requests or administer an existing client relationship.

Section 15

International Processing and Transfers

Shopify and other service providers may process or store information in countries other than the country in which you reside.

Where applicable law requires specific safeguards for international transfers of personal information, appropriate transfer mechanisms or protections will be used as required.

Section 16

Complaints

If you have concerns or complaints regarding our privacy practices, please contact us using the information below.

Depending on where you live, you may also have the right to submit a complaint to an applicable privacy or data-protection authority.

Section 17

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our Services, technologies, business practices, legal obligations, or other operational requirements.

When we update this Privacy Policy, we will revise the Last updated date displayed at the top of the policy and provide any additional notice required by applicable law.

Section 18

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

Maroon's Digital Engagement Services
Email: Email Maroon's